Last updated 25 September 2026
Privacy policy
D Ceylon Collection (Pvt) Ltd respects your privacy. This summary explains how we collect, use, disclose, store and protect personal data when you visit our website, make an enquiry, request a quotation, book or travel with us, or work with us as a travel-industry partner or supplier.
Information we collect
Depending on your interaction with us, we may collect contact details, travel dates and preferences, traveller and booking information, passport or visa details where necessary, flight and accommodation details, dietary or accessibility requirements, emergency contacts, payment-administration records, communications and technical website data. Please only provide information that is relevant to your enquiry or booking.
How we use information
We use personal data to respond to enquiries, design quotations and itineraries, confirm and deliver travel services, communicate operational information, process and reconcile payments, provide support, keep appropriate business and legal records, protect our systems and improve our website and services. We use consent where required and otherwise rely on appropriate contractual, legal or legitimate grounds.
Sharing and international transfers
We may share only the information reasonably required with hotels, transport providers, guides, activity operators, payment providers, professional advisers, authorities and travel partners involved in your arrangements. Some recipients may be outside your country. We take reasonable steps to use appropriate providers and safeguards, while their own privacy terms may also apply.
Retention, security and your rights
We keep personal data only as long as reasonably required for the relevant purpose and applicable legal, accounting or operational needs. We use reasonable technical and organisational safeguards, although no online service can promise absolute security. Depending on applicable law, you may request access, correction, deletion, restriction or objection, withdraw consent, or raise a concern with the relevant authority.
Contact us about privacy
For privacy questions or requests, contact D Ceylon Collection (Pvt) Ltd at info@dceyloncollection.com or No. 14, 3rd Floor, Liberty Plaza, R. A. De Mel Mawatha, Colombo 03, Sri Lanka. Company Registration No. PV 00370596.